Shipping Policy


*Please note processing time could take up to 3 business days
COVID-19 Notice: Some packages may experience a 1-2 week shipping delay, as our logistics partners try to circumvent global lockdowns.
This also may affect our ability to offer Free Shipping to some countries. We have added the option of private couriers at checkout.


USA: 7-12 Business Days
Canada: 7-14 Business Days
Mexico: 8-14 Business Days

United Kingdom: 7-12 Business Days
Ireland:10-15 Business Days
Germany: 4-10 Business Days
Switzerland, Sweden, Belgium & Denmark: 5-12 Business Days
France: 6-12 Business Days
Italy: 4-12 Business Days
Rest of Europe: 5-12 Business Days

Australia: 4-12 Business Days
New Zealand: 4-12 Business Days

South Africa: 6-12 Business Days
Rest of Africa: Local Post 10-20 Business Days

Singapore: 3-10 Business Days
Malaysia: 6-12 Business Days
United Arab Emirates: 4-12 Business Days
Saudi Arabia: 4-12 Business Days
Rest of Asia (Local Post )
Local Post 10-15 Business Days

All of South America
Local Post 10-20 Business Days
Due to global lockdowns, we are unable to deliver to some countries, these countries include:

Curaçao, Guernsey, Dominican Republic, Guadeloupe, Aruba, Barbados, Bolivia, Martinique, Palestinian Territories, Peru, Sint Maarten, Jersey, Fiji, French Polynesia, Maldives, Myanmar (Burma), New Caledonia, Bahamas, Bermuda, Cayman Islands, Chile, Costa Rica, Ecuador, Guatemala, Jamaica, Trinidad & Tobago, Turks & Caicos Islands, Puerto Rico, Guam, Honduras, Mauritius, India, Bhutan, Papua New Guinea, Paraguay, Argentina, Timor-Leste, Egypt, Venezuela, Andorra, El Salvador, Sri Lanka, Kenya, Uruguay, Nigeria, Colombia, Uganda, Nicaragua, Afghanistan, Algeria, Armenia, Botswana, Cook Islands, Faroe Islands, Gambia, Georgia, Ghana, Gibraltar, Greenland, Iraq, Jordan, Kazakhstan, Malawi, Moldova, Montenegro, Mozambique, Namibia, Nepal, Seychelles, Tanzania, Tunisia, Zambia, Zimbabwe, Panama, Brunei, Macao SAR China, Somalia, Cameroon, Kosovo, Morocco, Pakistan, Bangladesh, Suriname, Guyana.

All orders will typically be dispatched within 1-3 business days from our warehouse and all orders will include tracking from dispatch to delivery. All orders will be shipped in durable packaging to ensure your purchase is not damaged during transit. JELLSY.COM is not responsible for delays, lost or damaged shipments or orders sent to incorrect, invalid addresses or correct addresses. It is always in our best interests to make sure you receive your parcel on time and JELLSY.COM will assist as much as possible to trace a missing parcel. JELLSY.COM is not responsible for refunds of shipping costs in the event of delayed shipping due to product availability.

JELLSY.COM is in no way responsible for any customs or import charges, charged to the customer by the shipping service.